Freight Forwarders
Effectively manage customers, while increasing staff productivity.
Enhance your service offering to shippers by giving them direct access to real time visibility into the location of their cargo and how it’s being impacted by environmental factors, reducing your call volume and staffing needed to answer questions on “where’s my stuff?”
Step 1
Integration
Integrates your operating system into Maestro along with carrier information from our real-time sensor generated datasets.
Step 2
Optimization
From a centralized database with information on cargo and carriers, get one source of information for cargo movement along with insights into intelligent ETAs.
Step 3
Problem Resolution
Uses Machine Learning and AI to predict problems in booked cargo on behalf of your customers, enabling rapid decision support to avoid disruption.
Additional Features
Ocean Solution
Cargo Location & Status
Anticipated Missed Connections
Status of 8 Key Events including Detention and Demurrage
Estimated ETA
Key Event Timeline
Supply Chain Conditions
Geopolitical Risks
Weather Impacts
Container Availability
Ship Dwell at Anchor
Time to Berth
Port & Terminal and Transport Solutions
Real-Time Truck Telematics – speed, braking, driver info, equipment
ML/AI recommendations for dispatch optimization
Container availability and appointments
Tracking of queue and dwell times
Tracking and measurement of driver productivity
Geofencing of port terminals gives you queue and in terminal times
Drayage to Warehouse/Yard Solutions
Container Alerts with 3D Rendering
Yard Dashboard
Dwell time tracking
Yard capacity management of assets, equipment, vehicles, etc.
Inbound drayage electronic “pre-check in”
Yard space allocation and GPS for inbound truck placement
Warehouse / Yard Security Solutions
Alerts
Chat
Alert detail for unauthorized container movement or door access
Notification to Security through cell phone or tablet
GPS coordinates and reason for alert, along with 2-way communication capabilities